Concierge Services

Upon arrival at Sunset at the Palms, each guest is welcomed by their very own Personal Sunset Concierge, a guide and assistant dedicated to ensuring your stay is seamless and enriched with local charm. From the moment of check-in, your concierge is on hand to smooth every detail, from room preferences to sunset viewings, ensuring each evening’s spectacle is not missed. They’re your key to personalized services, be it securing the best table for dining, arranging exhilarating excursions or crafting memorable celebrations for special occasions.

Our concierges embody the essence of our resort, blending the attentive care of a host with the knowledge of a seasoned Negril insider. As facilitators of your stay, they’re narrators of the Jamaican experience, ready to immerse you in the culture, customs, and captivating stories of Negril. At Sunset at the Palms, your Personal Sunset Concierge is more than just a service, they’re your passport to a vacation that is effortlessly chill and authentically Jamaican.

Experience the chill in Negril with our Special Offers

Discover your perfect escape with amazing deals from Sunset at the Palms.

Check-In Online

Reduce your wait time with Sunset at the Palms’ convenient online check-in service. Enjoy priority room assignment, a 10% spa treatment discount, pre-book excursions and arrange special celebrations all before you even arrive. Simply check in at least 24 hours in advance to start your vacation the moment you arrive.


Best Deal Guarantee
Book Direct
& Save

up to 49%
Plus get your
7th Night Free*
*Valid for travel 6/1-9/30/2024 and all of 2025